Can an AI receptionist tell an emergency from a routine call?

Guident Phone treats a call such as a cracked tooth in pain as an emergency and sends a text to your on-call doctor within a minute.

For everything else it takes the request: name, number and reason. It does not guess at a price, a coverage answer or clinical advice.

You can listen to any live call from your phone, muted, and join when you choose; the AI steps aside while you talk. You can also type a private note only the AI sees, such as "offer Thursday afternoon."

No measured accuracy figure for emergency detection is published on this site yet. The Day 7 receipt shows you every call your own line caught, so you can judge it on your calls.

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