For dental and medical offices
Your front desk answers first. When no one can, Guident Phone takes the call and shows you what it caught.
We call your office three times and send you one page on what your line did.
The call nobody caught
The phone rings out. One industry article, written by a call-answering vendor, puts missed calls at 30 to 38 percent of business-hours calls and a new patient's first year at $850 to $1,300. It names no sample, so the free audit measures your own line. Read the source and the caveat.
What it does
Your team answers like always. After four rings, or on a busy line, Guident Phone picks up with your office name.
Name, number and reason. Never a dead end, and never a guess at a price or coverage. Spanish calls work too.
A cracked tooth in pain sends a text to your on call doctor within a minute.
Open any live call on your phone, muted. Tap to listen. Join when you choose, and the AI steps aside while you talk.
Type a note only the AI sees, like "offer Thursday afternoon." The caller never hears it.
Every call it caught, with the new patient value, sorted by who needs a callback.
It takes appointment requests and never books. Your team confirms each one, so nothing lands on your schedule unchecked.
How it starts
If your Day 7 receipt doesn't show more caught calls than your monthly price, you pay nothing and cancel with one text.
Pricing
Month to month. No percent of your revenue, no contract, and no setup fee for founding offices. Each plan includes a monthly allowance of minutes.
For offices that answer their own phone and want nothing to slip through.
For busy offices that want lunch, closed days and rush hours covered too.
What counts: only minutes the AI spends on a call. Calls your team answers are free, and so are spam calls under 15 seconds. Extra minutes are $0.25 each. We warn you at 80 percent, and an emergency is never cut off. Both plans begin with the free audit and the two week trial. You enter a card after the Day 7 receipt, on a secure Stripe checkout. We never see your card number.
Questions
No. They hear your office ring like always. If no one answers after four rings, the call moves to us and the AI greets them with your office name. If your team picks up in time, we never touch the call.
No. You turn on forward when unanswered in your phone settings. We send the exact steps for your carrier or phone system.
No. It takes an appointment request and your team confirms it. That is on purpose: your schedule stays yours.
We sign a business associate agreement (BAA) with your office before any patient information flows to us. Until then the audit uses only your public phone line.
The same one they call today. Tell us the area code you want for the number we set up, and we choose a local number in it. You don't need to pick digits.
It says so, takes the question for your team, and never makes up a price, a coverage answer or clinical advice. For emergencies it texts your doctor.
Not unless you turn it on, and callers are told first. Our audit calls aren't recorded unless the line announces recording up front.
Text us. Month to month, no contract, no fee.
Get started
This opens an email to us with your answers. Nothing is sent until you press send in your mail app.
Email
eric@hsfm.co
Reply time
Within one business day
Payments
Secure Stripe checkout, after your Day 7 receipt